A worried homeowner reviewing a mortgage statement at home with moving boxes or a small house visible nearby

The Homeowner Assistance Fund: Mortgage and Utility Help for Homeowners Behind on Payments

by Denise Ortega

If you’ve fallen behind on your mortgage or home-related bills because of a job loss, illness, divorce, or any other financial setback, you may have heard about a program called the Homeowner Assistance Fund, often shortened to HAF. It’s a real, federally funded program, but because it’s run separately by each state, territory, and some tribal governments, the details of who qualifies and how to apply can look different depending on where you live. This article walks through what HAF generally covers, who it’s meant for, and what to do if the program in your area is no longer taking new applications.

What the Homeowner Assistance Fund is and how it differs from renter assistance

The Homeowner Assistance Fund was created to help homeowners who fell behind on housing-related expenses, largely as a result of financial hardship connected to the pandemic and its ripple effects. Congress set aside money for this purpose, and that money was distributed to states, territories, and eligible tribal entities, which then designed their own programs to fit local housing costs and needs.

This is an important distinction: there is no single national HAF application or website. Instead, each state housing finance agency or a similar designated agency runs its own version of the program, sets its own income limits and documentation rules, and decides when to open or close applications based on how much funding remains.

HAF is also different from rental assistance programs, such as the Emergency Rental Assistance Program that many renters may have heard of. Rental assistance is generally aimed at tenants who owe back rent or utilities to a landlord. HAF, on the other hand, is specifically for homeowners, people who own the home they live in and are struggling to keep up with the costs of owning it, whether that’s the mortgage itself, property taxes, homeowner’s insurance, or utility bills tied to the home. If you rent your home, HAF is not the program for you, but your state or local government may have separate rental assistance resources worth looking into instead.

Who qualifies: income limits, hardship requirements, and homeownership status

While the exact numbers vary by state, most HAF programs share a similar basic structure for eligibility. Generally, you’ll need to show:

Homeownership and occupancy. You typically need to own the home and use it as your primary residence. Second homes, vacation properties, and purely investment or rental properties are usually not eligible.

A qualifying financial hardship. Programs generally ask that your hardship happened after a certain date and be connected to circumstances like job loss, reduced work hours, illness, increased costs of caregiving, or similar income disruptions. You may be asked to briefly describe your hardship and, in some cases, provide documentation showing when your income dropped or expenses increased.

Income limits. Most state programs set a maximum household income you can earn and still qualify, often based on a percentage of the median income for your area. Because area median income varies quite a bit from place to place, the actual dollar cutoff for your household will depend on your state and county rather than a single nationwide number.

Delinquency on a housing-related bill. You generally need to already be behind, or at serious risk of falling behind, on a qualifying expense like your mortgage, property taxes, or utilities. Programs are designed to help people catch up, not to serve as ongoing monthly assistance.

Because eligibility rules are set at the state level, the only way to know for certain whether you qualify is to check with your state’s specific HAF program. If you’re not sure whether your situation counts as a qualifying hardship, most program websites include a short eligibility questionnaire you can fill out before submitting a full application.

What costs HAF can cover

One of the more helpful features of HAF is that it isn’t limited to just the mortgage payment itself. Depending on your state’s program design and available funding, HAF assistance can potentially be used for:

Mortgage reinstatement. This means paying off past-due mortgage payments, along with related late fees or legal costs, to bring your loan back to current status and stop or pause foreclosure proceedings.

Property taxes. Past-due property taxes can sometimes lead to a tax lien or even loss of your home, so many programs allow funds to be used to catch up on this debt.

Homeowner’s insurance and flood insurance premiums. Falling behind on insurance can put your mortgage in default even if you’re current on your payments, so some programs cover this as well.

Utility bills. This can include electricity, gas, water, sewer, and in some cases internet service, particularly if unpaid utility bills are affecting your ability to stay current on other housing costs.

Homeowner association or condo fees, and certain loan modification costs. Some state programs extend coverage to these related expenses, though this varies more than the categories above.

Not every state covers every category, and there are usually maximum dollar amounts per household. Some programs also structure the assistance as a grant that doesn’t need to be repaid, while others use a forgivable loan that is tied to the home for a set number of years. The specifics will be spelled out in your state’s program guidelines, so it’s worth reading those details carefully before you apply.

How to apply through your state’s HAF program

Because HAF is state-run, the starting point for any application is your state housing finance agency’s website, or the specific HAF program page it maintains. A general web search for your state name along with “Homeowner Assistance Fund” should point you to the correct official site. Avoid third-party companies that ask for a fee to “help” you apply, since applying directly through the official state program is free.

While requirements differ, most applications ask you to gather:

Proof of identity, such as a driver’s license or other government-issued ID. Proof of homeownership, like a mortgage statement, deed, or property tax bill. Proof of income for all household members, which might include recent pay stubs, benefit award letters, or a recent tax return. A written or documented explanation of your financial hardship, including when it started. Recent bills or statements showing the amount you’re behind on your mortgage, taxes, insurance, or utilities. Your mortgage servicer’s contact information and loan number, if you’re applying for mortgage-related help.

Many states use an online portal where you create an account, upload documents, and track your application status. If you don’t have reliable internet access or feel more comfortable with paper forms, check whether your state offers a phone number or in-person option, as many programs do provide alternatives for people who need them.

Typical processing times and how funds are paid

Processing times vary widely depending on the state, how much funding remains, and how many applications are being reviewed at once. Some homeowners hear back within a few weeks, while others may wait a couple of months, particularly if a program is receiving a high volume of applications or needs additional documents from you.

It’s worth noting how the money is actually paid out. In most cases, HAF funds are not sent directly to you as a check. Instead, once your application is approved, the state program typically pays your mortgage servicer, tax authority, insurance company, or utility provider directly on your behalf. This is meant to ensure the money goes straight toward resolving the specific debt it was intended for.

While your application is pending, it’s generally a good idea to stay in contact with your mortgage servicer or utility provider and let them know you’ve applied for HAF assistance. Some servicers may pause certain collection or foreclosure steps once they know an application is in process, though this isn’t guaranteed and depends on your servicer’s own policies.

What to do if your state’s HAF program has stopped accepting new applications

Because HAF funding is limited and finite, some states have already used up their allocated funds and closed their programs to new applicants, while others have paused applications temporarily to work through a backlog. If you find that your state’s program is closed, you still have a few paths worth exploring.

First, check whether your state maintains a waitlist or plans to reopen the program with additional funding; some do periodically reopen for short windows. Second, contact your mortgage servicer directly and ask about loss mitigation options, such as repayment plans, loan modifications, or forbearance, which are separate from HAF but may offer similar relief. Third, look into whether your state, county, or city runs its own separate emergency assistance fund for property taxes or utilities, since these sometimes exist alongside or after HAF. Finally, a HUD-approved housing counseling agency can review your specific situation and help you understand what other options might be available, often at no cost to you.

Falling behind on housing costs is stressful, but programs like HAF exist precisely because this is a common and recognized problem, not a personal failure. Taking the time to check your state’s current program status and gather your documents ahead of time can make the application process smoother if and when you’re ready to apply.

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